A management position requires the holder to perform a number of roles simultaneously: strategist, team-builder, innovator, decision-maker, mentor, and leader. Success at a management level involves integrating the requirements of these roles with confidence and assurance. This uniquely designed course offers existing Supervisors, Team Leaders & professionals, and those being prepared for promotion to a senior level, the opportunity to develop the awareness, understanding, knowledge and skills which will enable them to maximize their performance and success in today’s fast-changing and demanding business environment.
At the end of this course the participants will be able to:
Gain an honest and accurate awareness of Yourself.
Monitor and adapt your own emotions and behaviors for your benefit and that of your Team & Department.
Have a positive influence on the emotions and motivation of others.
Create an atmosphere that fosters emotional intelligence.
Adaptability in dealing with different personalities.
Understand and apply the psychology of leadership.
Study the design of visionary strategic plans.
Consider how to translate strategic plans into action plans.
Examine a model for organizational self-assessment.
Provide insights into strategic planning problems to avoid.
Highlight examples of strategic success and failure.
Understand the nature of the organizational life cycle.
Provide insights into productive contingency planning.
Supervisors and Management Professionals
Team Leaders & Professionals who want to create an emotionally healthy, productive workplace and organizational culture to enhance their effectiveness and their ability to form trusting relationships and manage their frustrations and those of others at work
Understanding emotional intelligence & its components.
Significance of EQ to effective leadership.
Importance of perception.
Attitudes & behavior of leaders.
Consequences of low EQ to personal effectiveness.
Removing emotional blind spots.
Theories of leadership.
Importance of self-concept.
Understanding personality styles.
Optimizing our personality strengths.
Adaptability in dealing with different personalities.
Task versus relationship-oriented leadership.
Enhancing self-awareness.
Empathy: Increase your level of social awareness.
Delegating tasks and responsibilities.
Influencing and inspiring people.
Identifying personality disorders.
Managing difficult behavior & poor performance.
Importance of EQ to team effectiveness.
Motivating a high-performance team.
Building unified teams.
EQ for building trusting relationships.
Conflict resolution for promoting consensus & collaboration.
Increase the EQ of your teams & entire organization.
Giving & receiving feedback.
Psychology of persuasion.
Creating an inspiring vision.
Solving people's problems at work.
Non-alienation for high EQ leadership.
Developing leadership integrity.
Achieving a competitive advantage by developing flexibility.
Intelligence gathering for SWOT analysis.
Formulating strategy and managing change.
Mission statement, preparing for the future.
Market analysis and contingency planning.
Transforming the organization; strategy implementation and monitoring.
Leadership and strategic planning with customer and market focus.
Measurement, analysis, and knowledge management.
Human resources and process management for business results.
Lack of vision, captured by the pastor lured into complacency by success.
Inability to evaluate fresh ideas, denying the truth, and thinking inside the box.
Strategic drift.
Personal goal setting, creating a personal strategic plan.
Developing inspiration and gathering support.
Overcoming adversity by leveraging your skills and building on success.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.
This training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organizations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organization during a crisis or emergency. The leadership skills and competencies that are required in these demanding circumstances are much more challenging for the leader than normal everyday leadership. This course will also cover the basics of the COVID 19 Virus currently impacting the world. Most of our lives are a combination of work, family, and community involvement. A pandemic can affect all of these areas. Being informed and knowing what to do during a pandemic can help minimize the impact.
This course is designed for IT professionals who are looking to take on the role of Chief Information Security Officer (CISO) in an organization. The course will cover key concepts and skills in information security, including risk management, security governance, incident response, and compliance.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.