Recession, globalization, cheaper technology, and crises in financial markets are just a few of the causes of enormous change in the business world. A business that stands still will fail and so it becomes imperative to be able to recognize what drives change in our businesses and how to lead and manage the change which must inevitably occur.
At the end of this course the participants will be able to:
Understand the business drivers for change.
Know the best time to make changes.
Know how to prepare the organization for change.
Understand the psychology of change, what motivates people, how they will react to change and how to manage those reactions.
Manage both the corporate and national cultural aspects of change.
Produce stakeholder value through change.
Apply a range of analytical tools to assist at each stage in change.
Know how to communicate change effectively.
Head of Departments
Managers
Supervisors & Team Leaders
Employees who want to get very important skills to improve their career
“Seascapes” and “Soundscapes” – how change has been a constant in your lives
Business Strategy and Change
The Importance of Strategy
Defining Strategy
Strategic Drift
STEEPLE Analysis
Where is your Organisation Now?
Drivers of Change
Business Drivers of Change
McGahan’s Trajectories of Industry Change
Competitive Strength and Competitive Advantage
Why Change often Fails
Commonest causes of failure in change initiatives and what to do about them
Causal model of Change
Burke-Litwin
Financial Perspective
Customer Perspective
Business Process Perspective
Learning and Growth Perspective
The Balanced Scorecard
Organizational Fitness Model
The Sigmoid Curve
Change in Teams
Force Field Analysis
Helpers and Blockers for Change
Porters’ 5 forces
McKinsey 7s
Change Readiness
Organizational Fitness
Timing of Change
Analytical tools
Reactions to Change
Managing Reactions to Change
Personal Effects of Change
The Emotional Loop
Glasser’s Drivers
ABCD theory
Pink’s “Drive” theory: rewards and cognitive skills
Herzberg – Hygiene and Motivational factors
Stakeholder Mapping
Stakeholder Management
Stakeholder Value
RACI Analysis
Kano’s Customer Satisfaction Model
Motivation to Change
Stakeholders and Shareholders
Delighting our Clients and Customers with Change
Leading and Managing Change
The Leader as Role Model
Essential Qualities of a Change Leader
The VIVE™ model as the basis for Change Leadership
This course gives essential and in-depth practical techniques that will enable you to excel in your workplace. In this course, you will learn multi-disciplinary best practices such as how to be a better business writer and a master communicator
Over time important business documents, such as letters, contracts, or project documentation, can reach significant volumes and take up precious and expensive storage space. Moreover manually searching for relevant data can consume an untold amount of employees’ time. this course helps organizations to save on facility costs, reduce working hours, and significantly speed up business processes by converting business documents into digital records that can be electronically archived, efficiently managed, and easily accessed.
You can learn the skills you need to help a company implement, manage, and maintain a disaster recovery plan by taking a Disaster Recovery Manager training course. You will also receive a comprehensive understanding of best practices for disaster recovery during this training course.
You can take the exam and submit an application for a "Certified Disaster Recovery Manager" credential once you have mastered all the principles required for Disaster Recovery procedures. You can prove that you have the professional skills and practical knowledge necessary to implement and manage disaster recovery processes in a business by having a disaster recovery manager certificate.
In this course, participants will be sensitized to the recent trends in public relations and develop their skills to carry out contemporary roles and practice of public relations and to identify the structure of the optimal organization and responsibilities of employees of the public relations departments, planning and follow-up work in public relations departments, develop and motivate the performance of employees, planning and organizing a ceremony of reception and bidding Visitors and VIPs, develop effective communication with customers and employees, how to arrange concerts, seminars, and banquets.
This program is concerned with the development of the skills and abilities of the Public Relations Manager. Therefore, the program offers a set of training and concepts necessary to build constructive relationships inside and outside the institution based on scientific bases in building this relationship and planning it and study the extent of the institution's place in the hearts of employees on the one hand and the surrounding community. The program is concerned with providing the man of communication skills and effective communication with others as one of the elements of building relationships and what are the means to improve the internal structure of the institution and the network of formal and informal relations.
The program also provides the trainee with the skills required to make presentations and to negotiate partnerships with relevant institutions through meetings, presentations and cooperation, and partnership agreements.
All businesses in the current environment need a competitive edge. This can be gained through innovative and exciting products and services, or effective and efficient world-class employees. Top performing organizations are passionate about their most valuable resource - their staff. To maintain their high standards a large proportion of their time and energy is spent on continuous professional development, not only of their employees but of their business. This course investigates the tried and trusted management processes, procedures, and methodology used by many blue-chip companies. They use the tools to develop high levels of performance from their staff. This in turn ensures the future and reputation of their companies through innovative development, service, and evaluation. This course offers participants practical solutions to work-related issues.
Implementing an anti-bribery management system (ABMS) based on ISO 37001 has a number of advantages, including helping the organization avoid or reduce the costs, risks, and damage of being involved in bribery, fostering trust and confidence, encouraging due diligence and morally righteous business practices, etc. You must have the knowledge and abilities necessary to establish, implement, manage, maintain, and continuously enhance an ABMS in order to reap these benefits for your firm. The ISO 37001 Lead Implementer training course is where you should be for that. The training program aims to give participants a thorough understanding of ISO 37001 requirements as well as the best methods and techniques for setting up and maintaining the management system.