Essential Skills for Effective Training (Certified Training Coordinator)

An effective training administrator coordinates the administrative activities of the training function, maintaining and developing information systems to enable the department to operate proactively in employee development and training

  • Identify the role and principal activities within the training department.
  • Establish and develop a comprehensive administration system for internal and external training courses.
  • Develop and maintain an efficient information system for training courses.
  • Design and use quality documents: joining instructions, course programs, course notes, and course questionnaires.
  • Write clear and concise letters and memos.
  • Communicate effectively with all contacts and maintain a professional image.
  • Organize work systematically on the basis of priorities.
  • Training Administrators
  • Training Company Coordinators
  • Training Managers' Secretaries, Training Assistants, and Course Secretaries who need to learn more about the position

 

  • Defining the role, skills, qualities, and attributes that lead to success.
  • Maximizing your support to your manager - defining their needs.
  • Training policy and your organization's strategy.
  • Keeping up to date with training issues.

  • Identifying training needs at individual, departmental, and organizational levels.
  • The structure of training plans and how to administer them.
  • Understanding the training cycle and supporting system.
  • Awareness of different learning styles and how to provide for them.

  • Maintaining records, systems, and libraries.
  • Assessing training records software - data protection implications.
  • Identifying effective routines and administrative systems - simplifying procedures and utilizing checklists.
  • Storing information, books, videos, etc - administering access.

 

  • Analyzing assertive, aggressive, and passive behavior.
  • Dealing with difficult or unreliable people - building relationships.
  • Getting information and cooperation from others.
  • Listening and questioning effectively - becoming a better communicator.

 

  • Planning, prioritizing, and organizing - the basic principles.
  • Identifying and controlling time wasters.
  • How to increase others' confidence in you.
  • Meeting the expectations of your internal customers.
  • Personal Development - Formulating an action plan.

 

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