Soft skills training is training that focuses on developing skills such as communication, teamwork, and problem-solving. Other soft skills include emotional intelligence, a positive attitude, and taking the initiative
At the end of this course the participants will be able to:
Advanced communication and negotiation skills.
Interpersonal skills and empathy.
Leadership and management skills.
Entrepreneurship and initiative-taking.
Adaptability and continuous learning skills.
Teaching and training skills
Managers
Communication managers
Research and development
Human resource
Determine what you want the end goal to be
Rely on others rather than yourself
Track the items in a meaningful time frame
Improved customer service
Increased self-confidence
Increased retention rates
Improved job satisfaction
Increased loyalty from customers
Making Decisions
Self-Motivation
Leadership Skills
Creativity and Problem Solving Skills
Time Management and ability to work under pressure
Positive attitude
Informal feedback from peers and managers
Focus groups
On-the-job observation
Actual job performance key performance indicators (KPIs)
Achieving outstanding sales results in an increasingly competitive world is a difficult task. Only by establishing a modern sales force management system and by training sales management personnel effectively, can today’s firm compete. The Certified Sales Manager course provides frontline sales managers with the knowledge, skills, and tools they need to drive bottom-line performance. It focuses on improving organization and forecasting skills, as well as other technical competencies aimed at guiding salespeople towards higher performance.
Soft skills training is training that focuses on developing skills such as communication, teamwork, and problem-solving. Other soft skills include emotional intelligence, a positive attitude, and taking the initiative
Managerial accounting is an activity that provides financial and non-financial information to business managers and other internal decision-makers of an organization. This course examines how managerial accounting information is gathered, and how it is used by business professionals to make effective plans & decisions. Lessons such as fundamentals of managerial accounting cost accounting concepts, and managerial accounting approaches will provide you with the concepts, procedures, and analytical skills you'll need to make informed decisions in today's challenging business world
Enterprise Risk Management known as (ERM) has evolved considerably since the seventies. From simply 'buying' insurance, it has now grown in importance to become a prime function in many organizations as part of a bigger system known as Governance, Risk, and Compliance (GRC) which starts with corporate governance and ends with compliance. ERM is the function of studying the risks that may hinder a corporation's ability to achieve its goals and then deciding how to overcome those risks. Studies regarding risk management were done by different organizations, including ISO which issued ISO 31000 on risk management. However, the most accepted ERM system is the one designed by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). This system, which is the one covered in this course, teaches the steps needed to control risk. It starts with the evaluation of the internal environment and the setting of objectives which are, mainly, a result of the tone at the top of the organization, the directives from corporate governance as well as the vision, mission, and corporate strategies. Then, the course goes through the steps management needs to consider in order to identify and assess risk and decide on proper risk responses and controls. The course ends with how to monitor, communicate, and report risk. In addition, the course looks at risk in different organizational areas such as strategy, reporting, compliance, operations, financial and physical risk as well as risk in different industries.
Process industry businesses are constantly seeking for ways to increase efficiency while posing the fewest risks to people's lives and property. This is feasible if these organizations are successful in identifying the relevant risks and setting up suitable safeguards against their impacts.
Process industry businesses are constantly seeking for ways to increase efficiency while posing the fewest risks to people's lives and property. This is feasible if these organizations are successful in identifying the relevant risks and setting up suitable safeguards against their impacts.