Warehouses and stores are often under-rated operations in organizations, yet they are essential in providing customer service. The purpose of this seminar is to show how to implement all of the essential tools for the effective management of warehousing and stores
Evaluate procedures
Change and improve methods
Eliminate wasteful activities/costs
Avoid all those internal problems that limit performance
Obtain added value for money
Improve customer service
Warehouse Managers
Stores Managers
Procurement Professionals
Supply Chain Professionals
Why we need a warehouse,
What functions they cover,
How do they fit into the supply chain
The balance between sorting and storing
12 initial questions to ask about warehousing activity
Supply /demand variables
ABC Analysis or the 80/20 rule
Determining product handling groups
Throughputs and product formats
Receiving options
Storage options
Picking/assembly options
Dispatching options
Using the floor and the height space
Organizing for flow
Warehouse structures
Loading bays
Selecting forklift trucks
Selecting racking
Implications for warehouse layouts
Operational timings and planning
Duty of care
Inspections and risk assessments-task analysis
Equipment maintenance and care
Raising people's awareness
Minimizing internal theft
Minimizing external theft
Preventative measures will be briefly discussed
Fixed and variable cost
Typical costs involved
A model for understanding the roles of productivity, utilization, and performance
Setting productivity and cost targets
The importance of having measurements and key indications of performance
Internal and external customers
The three key customer service measure
Customer service sampling
Effects of substandard service
Minimizing errors
Different types of layout with advantages and disadvantages
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
‘Mastering Negotiation Skills’ is a five-day course designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies they need to succeed in today’s challenging commercial environment.
The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more expertly, interact more constructively with colleagues and manage conflict effectively.
This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. Delegates will learn to negotiate excellent outcomes both externally with suppliers, contractors, and customers but also internally within your organization between colleagues, departments, and managers.
One of the major keys to success in the business world is being able to apply “discipline” to your life and actions! This is the key to developing personal effectiveness and professional excellence.
This training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organizations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organization during a crisis or emergency. The leadership skills and competencies that are required in these demanding circumstances are much more challenging for the leader than normal everyday leadership. This course will also cover the basics of the COVID 19 Virus currently impacting the world. Most of our lives are a combination of work, family, and community involvement. A pandemic can affect all of these areas. Being informed and knowing what to do during a pandemic can help minimize the impact.
This course is designed for IT professionals who are looking to take on the role of Chief Information Security Officer (CISO) in an organization. The course will cover key concepts and skills in information security, including risk management, security governance, incident response, and compliance.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.