This recently updated, the comprehensive course will enhance delegates’ ability to negotiate effectively - a critical competency for internal and external business negotiations. It will equip them with a detailed understanding of the negotiation process and an appreciation of the elements of planning a strategy to achieve workable solutions and success. It covers the key stages of negotiation, considers how disputes arise, and provide delegates with the skills to follow a structured process to achieve results. The delegates will be introduced to different negotiation styles, tactics and at the same time learn how to recognize and counter them effectively
Demonstrate their understanding of the significance of planning and objective setting
Understand how to use interpersonal skills effectively during a negotiation
Describe how to achieve ‘win-win’ outcomes within the bargaining process
Identify the causes of disagreements & disputes and prevent escalation
Describe the use of strategies to resolve the causes of disputes
Personnel from a wide range of ‘results-based’ business disciplines
Company representatives who are engaged in national and international negotiations
Departmental heads with the responsibility to drive change through collaboration
Those who have a current or planned negotiation with internal as well as external “suppliers or customers”
Delegates with experience in negotiating but want to improve their results
The basis of a negotiated settlement
Disputes and the need for resolution
The place of negotiation in the contractual resolution process
Distributive and integrative approach to negotiations
Emotion, understanding, and perceptions
Ethics and the impact on the negotiation process
Preparation and goal setting to maintain focus
The key stages in planning a negotiation
Information needs and sources of negotiation power
Taking positions during the negotiation process
Drafting your proposal which will open the discussion
The discussion and importance of timing when closing deals
Non-verbal communication and the interpretation of body language
Communication skill models used in negotiation
Proposals, influence, and persuasion
Establishing commitment
Building the negotiating team
Managing multi-party negotiations
Interests, positions, and escalation
Why are international negotiations different?
The influence of culture on negotiation
Stakeholder power behind the interests in negotiation
Because supervisory levels are the link between the executive and senior management levels, achieving the organization's objectives, increasing productivity and overall performance of the organization, affects the effectiveness and efficiency of supervisors' performance.
And because of the skills of supervisors in any organization in need of continuous development, and to acquire advanced tools and methods that reflect on the deepening of these skills and activate their role in motivating individuals working, and push them to commit to the goals of the organization.
You need this conference to learn about supervisory skills and advanced methods, to be able to play an effective and supervisory role in your organization.
Managing an office has become an increasingly sophisticated and complex job. The increased demand for speed and accuracy, knowledge of new technology, and an increasingly diverse workforce bring challenges and also opportunities for growth. This dynamic and in-depth course explores some of the more advanced skills which can help an office manager to work more confidently, creatively, and effectively.
As a supervisor, the success of your organization rests in your hands. This course provides you with the opportunity to develop highly effective and essential supervisory skills that will strengthen teamwork and organizational success. Also, this course will help you manage everyday operations with greater ease. Furthermore, it will help you leverage both your managerial and people skills to meet your new challenges as the 21st-century supervisor.
This course is designed for participants to introduce to key issues and themes in international development.
Participants will explore and engage in academic debates and discussions around a set of key factors that shape, influence, and constrain the development and prosperity of nations.
The course will explore a number of key themes in international development, including how questions of gender and generation shape the impact of poverty; how processes of globalization, migration, and violent conflict impact development; and how development and the environment are linked.
It also considers what exactly we mean by poverty, and how different ways of understanding poverty feed into different approaches to tackling it.
It will also consider development institutions: what are the key institutions in the architecture of international development? How do they differ, and what are the challenges and opportunities they present? Through this module, participants will gain a solid background in the various factors which shape current approaches to and debates on international development.
By introducing participants to a range of problems in economic development, we will look to analyze how economic theory and models can explain the lack of development in some nations. We will apply such theory to real-world economies to understand the nature of the problems they face and how effective policies can be in tackling the problems.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.
Corporate/Public governance and risk management are critical There is increasing attention being paid to corporate governance and risk management in business schools and among legislators.