This course may be a comprehensive development program that addresses the key skills, qualities, and attributes of both Leadership and Management. The course will cover all aspects of leadership and management with the most emphasis being on the human side of leading and managing people.
At the end of this course the participants will be able to:
Learn the differences between management and leadership skills
Learn how to be more confident and skilled within the demands required of their role
Learn how to motivate, influence and communicate with varied individuals and teams
Understand the key elements of authentic Leadership like trust, vision, respect and interpersonal communication
Develop enduring human relationships to profit business performance
Have the talents to arrange , motivate and galvanize work teams to work more effectively
Gain varied Management and Leadership skills applicable within and out of doors the Organisation
Get the arrogance and expertise to interact with individuals and teams to make increased performance
Devote to planning, effectiveness, and efficiencies as an immediate results of applying the management skills
Make an action plan for a way and when to use new interactive skills and knowledge for the advantage of self, work teams, and therefore the Organisation
Gain Knowledge of where future personal development could also be advantageous to their current role and aspirations
Bring improved knowledge, skills, and attitude back to the workplace
Be adept within the least aspects of Management and Leadership be ready to apply these in the role immediately
Understand the benefit and process of private interaction and be ready to use these new skills
Have improved motivation, clarity and focus
Head of departments
Managers among all managerial levels
Supervisors & Team leaders
Employees who have an interest in gaining great experience to enhance their career
Importance of perception
Intrapersonal & interpersonal skills for the leader
Your preferred behavioral style
Understanding the Model for leadership
Removing emotional blind-spots
Dealing with others
Understanding the stages of human development
Optimizing the leader's natural strengths
Understanding team processes
Building effective teams
Openness to innovative ideas
Divergent thinking skills
Removing blocks to creativity
Understanding the creative process
Metaphors and analogies for innovative thinking
The positive influence of listening
Sharpening your listening skills
Body language
Inspiring and guiding others
Handling stress appropriately
Leading by example
Resilience for sacrificial leadership
Intentionality for self-motivation
Interpersonal connections for persuasive leadership
Integrity for accountable leadership
Strategic context: the external environment
The new business reality
Predictable trends in business
Competitive forces
Stakeholder analysis
Strategic resources and constraints
Creating a compelling strategic vision
Creativity and alter
Aligning vision, aims and objectives
Performance measurement
From measurement to improvement
Coaching process to correct poor performance
Coaching to challenge
Self-coaching and therefore the power to vary
Coaching and influencing upwards
Risk and its management
Organizational form
Culture, climate, values, and norms
Team and social psychology
Assigning responsibilities
Deputize to release time
Fundamentals of human resource management
Appraisal and reward
Learning and development
Balancing the important and therefore the urgent
Setting personal goals
Creating time from nothing
Batching and the way it can get back time
Income-producing activities
Getting things done through people
Delegation and empowerment
Negotiation and persuasion: the pillars of influence
The world is packed with information; and most organizations struggle to recognize what information they have, why they need it, how long they need it for, and if it has any value. Furthermore, changes in the law, such as the recent changes in the UAE employment law, often call for tighter controls on contract documentation, and lead to a need for enhanced management of human resource and contract records. In addition, electronic information is under threat from cyber-attack and personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure, and protect critical information, is necessary for every organization.
The world is packed with information; and most organizations struggle to recognize what information they have, why they need it, how long they need it for, and if it has any value. Furthermore, changes in the law, such as the recent changes in the UAE employment law, often call for tighter controls on contract documentation, and lead to a need for enhanced management of human resource and contract records. In addition, electronic information is under threat from cyber-attack and personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure, and protect critical information, is necessary for every organization.
Organizations typically start using electronic document management systems to transform paper-based operations after reaching an internal tipping point in which customer response times become too slow, departments don’t have enough bandwidth to solve recurring process bottlenecks, paper archiving becomes too costly or large-scale regulatory risks are exposed during a data breach or compliance fines.
For organizations that have defined but resource-intensive business processes, EDMS is an ideal fit. Document management helps organizations across industries sidestep this busy work entirely by eliminating manual document maintenance, reclaiming valuable staff time, and boosting the bottom-line.
It is universally recognized that for any company to succeed it must take a proactive approach to risk management. Over the last few years, Companies and several countries legislators have been focusing on Process Safety as a method to reduce the risks posed by hazardous industries. Process Hazard Analysis (PHA) is recognized as being a critical tool in the implementation of a successful risk management system
The level of competition in current business environments requires a focus on practices that assist in the management of personal and workgroup tasks, priorities, and projects. All types of organizations need to find more productive means to offer their products and/or services, so goals are established and tasks assigned to better meet customer and stakeholder needs. A focus on the use of productive practices allows for effective and efficient management of project work, establishing priorities and meeting deadlines, and is an important part of customer service.
Through training as a lead disaster recovery manager, you can gain the knowledge and skills required to assist a company in creating, administering, and executing a disaster recovery plan. You will learn about business continuity management's best practices for disaster recovery processes and ICT disaster recovery services throughout this training course.