Why do some businesses adapt so quickly to market shifts, technological advancements, and customer demands while others don't? Effective leadership at all organizational levels, but particularly at the frontline level, is closely related to it. Many businesses state that their most valuable resource is their staff, however research reveals that many employees only give 50% or less of their potential. Effective team leaders understand that they reach their full potential when they encourage their team to use their creativity and enthusiasm.
The crucial role of frontline leaders in fostering and maintaining employee engagement as a factor in well-being, business expansion, and profitability inside the organization is explored in this thorough training course, despite the fact that there is no one magic formula. Participants will evaluate their leadership abilities and capabilities.
At the end of this course, participants will be able to:
Review the strong business case for its deployment and define engagement.
Demonstrate to attendees how to gauge, maintain, and increase engagement
Determine whether the leadership style has a good or negative effect on staff engagement.
To encourage collaborative practice, acknowledge "the collective power of insight."
Assessing and improving motivation in light of theoretical models
Recognize and put into practice team performance theories.
Aspiring HR Professionals
Newly appointed managers
New graduates
The power of trust
Collective wisdom to enhance decisions
Team purpose - Performance management, KPI’s and MBO’s
The importance of behaviours - Building a team charter
Performance audits, reviews, and implications
Evaluating potential and performance - Grid for talent management review
Task and job allocation - Right player right position
Improving team dynamics - positive and negative group behaviours
Successful delegation - The achieving results through the efforts of others
Motivating people - Core skills and practical steps
Enhancing productivity and alignment by balancing positive and negative interactions
Dealing with poor performance - Coaching for team and individual performance issues
Self-review & evaluation of frontline skills that build engagement
Personality and management/leadership style - Psychometric assessment and review
Authentic leadership to inspire people to exceed performance expectations
The shadow of the leader - Impact and influence
Emotional Intelligence (EI) and its role in engagement
Creating the inspirational vision - The key elements of alignment
What is employment engagement
The business case for engagement - Impacts business success
Analysis and measurement of engagement
The impact of frontline leadership on engagement, productivity, and commitment
What do engaging leaders actually do
What style of leadership does the role demand
Core essential for generous frontline leadership
The front tine leadership challenge - Creating a culture of connection
Action planning against the employee engagement model
When engagement goes too far - Pitfalls of an overdone strength
Balancing pressure with performance
Review of week and closure
Certificates
On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
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