Managers who wish to inspire and help their team to increase performance and handle change can benefit greatly from coaching. In order to facilitate change at the individual, team, and organizational levels, it can also be a component of an organizational strategy. A flexible and successful method of assisting personnel in gaining new knowledge and confidence is coaching.
Effective performance management and coaching techniques promote self-motivation and an outlook that is more focused on finding answers and ongoing progress than on problems and avoiding it. This course aids managers in becoming proficient coaches.
The goal of the coaching skills for managers training course is to provide line-managers with an understanding of coaching, how coaching relates to effective management, and the ability to gain useful coaching skills for use in their daily work.
At the end of this course, participants will be able to:
Utilise a coaching model, tools and techniques
know when to use coaching with staff and peers
Develop strong 1-2-1 interpersonal, listening and communication skills
Empower team members to identify their own goals and improvements
Connect individual staff to the strategic needs of your organisation
Build and maintain more positive, constructive working relationships
Retain high performers by giving them responsibility for and ownership of success
Establish a coaching relationship
Ask powerful questions
Generate new options
Set realistic goal
Anyone who manages, supports or coordinates other people, and who is interested in deepening the effectiveness of their working relationships and improving performance.
No prior knowledge of coaching is needed - just a commitment to effective management.
Describe coaching.
Why is it so successful?
Coaching is not what
What type of coaching do you do?
coaching as a management approach
The various applications of coaching, such as instant feedback, frequent meetings, performance, and continual improvement.
When to give feedback and how
Structuring a feedback conversation
2 models for giving effective feedback:
Situation-Behaviour-Impact
Pendleton’s feedback process
Phrases and statements to use.
Introduction and practical implementation of coaching models for:
The world is packed with information; and most organizations struggle to recognize what information they have, why they need it, how long they need it for, and if it has any value. Furthermore, changes in the law, such as the recent changes in the UAE employment law, often call for tighter controls on contract documentation, and lead to a need for enhanced management of human resource and contract records. In addition, electronic information is under threat from cyber-attack and personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure, and protect critical information, is necessary for every organization.
The world is packed with information; and most organizations struggle to recognize what information they have, why they need it, how long they need it for, and if it has any value. Furthermore, changes in the law, such as the recent changes in the UAE employment law, often call for tighter controls on contract documentation, and lead to a need for enhanced management of human resource and contract records. In addition, electronic information is under threat from cyber-attack and personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure, and protect critical information, is necessary for every organization.
Organizations typically start using electronic document management systems to transform paper-based operations after reaching an internal tipping point in which customer response times become too slow, departments don’t have enough bandwidth to solve recurring process bottlenecks, paper archiving becomes too costly or large-scale regulatory risks are exposed during a data breach or compliance fines.
For organizations that have defined but resource-intensive business processes, EDMS is an ideal fit. Document management helps organizations across industries sidestep this busy work entirely by eliminating manual document maintenance, reclaiming valuable staff time, and boosting the bottom-line.
It is universally recognized that for any company to succeed it must take a proactive approach to risk management. Over the last few years, Companies and several countries legislators have been focusing on Process Safety as a method to reduce the risks posed by hazardous industries. Process Hazard Analysis (PHA) is recognized as being a critical tool in the implementation of a successful risk management system
The level of competition in current business environments requires a focus on practices that assist in the management of personal and workgroup tasks, priorities, and projects. All types of organizations need to find more productive means to offer their products and/or services, so goals are established and tasks assigned to better meet customer and stakeholder needs. A focus on the use of productive practices allows for effective and efficient management of project work, establishing priorities and meeting deadlines, and is an important part of customer service.
Through training as a lead disaster recovery manager, you can gain the knowledge and skills required to assist a company in creating, administering, and executing a disaster recovery plan. You will learn about business continuity management's best practices for disaster recovery processes and ICT disaster recovery services throughout this training course.