This highly participative seminar will help you to develop your leadership skills to lead others in times of crisis, pressure and stress. You will obtain the latest insights into what makes a leader able to manage themselves and others during times of crisis. The best way of dealing with a crisis is to avoid one in the first place. But if crises are inevitable due to a growing number of factors then your business needs to identify their vulnerabilities and map out possible crisis scenarios. By applying these skills to the tasks and challenges you face in your work, you will begin to experience breakthroughs you never thought possible.
At the end of this course the participants will be able to:
Understand and better appreciate the importance of managing stress and pressure.
Build and develop leadership skills for handling stress, pressure, and crisis.
Become familiar with how the different personality styles respond to stress and pressure and identify their style in coping with stress.
Learn how to cultivate a positive mindset in times of crisis.
Learn how to lead others during times of crisis.
Acquire in-depth knowledge of the key aspects of Strategic Crisis Management.
Understand the anatomy of a crisis and what should be in place before, during and after an event.
Learn how to generate ownership and responsibility by all stakeholders to ensure the organization responds efficiently and effectively.
Managers among all managerial levels
Supervisors
Team leaders
Risk management department
Human recourses department
All interested people
Stress and its effects on the body, mind, and spirit
Holistic response to stress
Relationship between mind and body
Personality styles and response to stress
Understanding Introvert and Extravert responses to stress
Passive & aggressive responses
Assertive communication during stressful times
Managing conflicts during times of stress
Giving and receiving criticisms during stressful moments
Resolving conflicts constructively during times of pressure
Coping with a sudden change
Leading others during sudden changes
Recognizing the symptoms of short term and long term effects of stress
Motivating yourself and others under pressure
Building confidence during stressful times
Utilizing creativity in crisis
Recognizing opportunities for change in a crisis
Helping the team look for creative opportunities
Practicing creative leadership in facing a crisis
Removing blocks to creative solutions in a crisis
Training and developing employees to handle stress and pressure
Stress handling techniques for you and your employees
Helping the team to see the positive side of change in the workplace
Implementing creative problem-solving skills for your team when facing a crisis
Developing a personal action plan
Understanding Crisis Management
How to manage a crisis?
Virtually every crisis contains the seeds of success as well as the roots of failure
The Rationale of the Crisis Manager
Consider the range of risks: Natural/Environmental; Hazards; Technological - loss of utilities/product/process/plant; Human Error; Sabotage and Terrorism
Crisis Managers - Roles & Responsibilities - manage the issue before it becomes a Crisis
Who else inside and outside the organization should be involved?
Evaluating your risks and vulnerabilities; Consider the worse-case scenarios
Understanding 'denial-curve' and 'group-think' syndromes
Who decides who sits in the 'hot-seat'?
Case Studies, why some companies fail and others survive?
Who and what else should be considered?
Who owns the mitigation process?
Self-evaluating questionnaires
Developing and Implementing emergency plans
Twelve points checklist covering the whole planning process
Mutual aid arrangements
Company-wide strategic contingency plans
Service or departmental plans
Building evacuation plans
Crisis management and communications in emergency centers
Developing and implementing a Business Continuity Management (BCM) strategy
Business Impact Analysis
Command and Control Issues
Operational (at the scene)
Tactical (at the forward control point/incident command)
Because supervisory levels are the link between the executive and senior management levels, achieving the organization's objectives, increasing productivity and overall performance of the organization, affects the effectiveness and efficiency of supervisors' performance.
And because of the skills of supervisors in any organization in need of continuous development, and to acquire advanced tools and methods that reflect on the deepening of these skills and activate their role in motivating individuals working, and push them to commit to the goals of the organization.
You need this conference to learn about supervisory skills and advanced methods, to be able to play an effective and supervisory role in your organization.
Managing an office has become an increasingly sophisticated and complex job. The increased demand for speed and accuracy, knowledge of new technology, and an increasingly diverse workforce bring challenges and also opportunities for growth. This dynamic and in-depth course explores some of the more advanced skills which can help an office manager to work more confidently, creatively, and effectively.
As a supervisor, the success of your organization rests in your hands. This course provides you with the opportunity to develop highly effective and essential supervisory skills that will strengthen teamwork and organizational success. Also, this course will help you manage everyday operations with greater ease. Furthermore, it will help you leverage both your managerial and people skills to meet your new challenges as the 21st-century supervisor.
This course is designed for participants to introduce to key issues and themes in international development.
Participants will explore and engage in academic debates and discussions around a set of key factors that shape, influence, and constrain the development and prosperity of nations.
The course will explore a number of key themes in international development, including how questions of gender and generation shape the impact of poverty; how processes of globalization, migration, and violent conflict impact development; and how development and the environment are linked.
It also considers what exactly we mean by poverty, and how different ways of understanding poverty feed into different approaches to tackling it.
It will also consider development institutions: what are the key institutions in the architecture of international development? How do they differ, and what are the challenges and opportunities they present? Through this module, participants will gain a solid background in the various factors which shape current approaches to and debates on international development.
By introducing participants to a range of problems in economic development, we will look to analyze how economic theory and models can explain the lack of development in some nations. We will apply such theory to real-world economies to understand the nature of the problems they face and how effective policies can be in tackling the problems.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.
Corporate/Public governance and risk management are critical There is increasing attention being paid to corporate governance and risk management in business schools and among legislators.