This program aims to help managers and business owners to use a holistic approach to attend matters and improve their area of weaknesses, using activity-oriented and experiential learning environment.
At the end of this course the participants will be able to:
Understand and develop skills necessary for new managers/supervisors
Learn the importance of managing strategic thinking
Learn how to set goals and plan effectively and efficiently
Develop the ability to establish a customer focus in management
Develop positive interpersonal techniques for better people relationships
Improve their ability to make higher quality decisions
Apply concepts of team building, team performance, and motivation
Learn how to establish and maintain time management techniques
Understand the role of stakeholders and learn techniques of stakeholder management
Understand how to develop productive communication techniques
Understand the importance of performance standards, goals, and objectives
Develop improvement plans to accomplish work and improve performance
Head of Departments
Managers Among All Managerial Levels
Supervisors
Employees who are being prepared to be promoted to a managerial or supervisory role
Definition of a Leader
Definition of a Manager
Difference between a Leader and a Manager
Tomorrow's Company versus Yesterday's Company
6 Leadership Styles
Attributes of Leaders
Leadership Tension
Strategic Thinking Defined
4 Levels of Strategic Thinking
The Strategy/Operations Relationship
Strategic Thinking Leading to Strategic Management
3 Ws and 2 Hs
5 Key Steps in decision-making
The ADADA Model
Barriers to Effective Decision-Making
The "Ishikawa" Model in Problem-Solving
Man-Method-Material-Machine
Basic Steps & Rules in Problem-Solving
Recording Time
Analyzing Time
Planning Time
Managing your Roles and not your Time
The Yearly Planner
The Weekly Worksheet
The Daily Work Plan
Checklist for effective use of time
Two Types of Stress
Signs & Symptoms of Stress
How to Manage Stress
Type 'A' and Type 'B' Personality
Managing Your Health
Actively Building Relationships
Encouraging and Stimulating Others
Wide Range of Incentives
Evaluating and Enhancing People's Capabilities
Respect for views and actions of others
Sensitively to the needs and feelings
Using power and authority
Setting objectives which are both achievable and challenging
Commitment to a specific course of action
Using a variety of techniques to promote morale and productivity
Communicating a Vision
How should I communicate?
Types of Non-Verbal Communication
Communication Skills
Presentation Skills: 6 Key Steps
Do's and Dont's on Delivery
The Difference between Delegation and Empowerment
Why Delegation?
Benefits of Delegation
Reasons why people fail to delegate
Activities included in Delegation
A Process for Effective Delegation
Why is Empowerment Important?
Benefits of Empowerment
How to empower employees?
Guidelines for implementing and improving Empowerment
Specific Techniques that can be used to Empower a Workforce
Can Creativity be Taught?
Right Brain and Left Brain Thinking
How Creative Are You?
8 Steps to Developing Creative Thinking Skills
10 Barriers to Creativity
12 Questions to Spur the Imagination
8 Steps towards stimulating a creative environment
Planning and Prioritizing
Focus on Objectives
Tackle Problems and Take Advantage of Opportunities
Set Objectives in Uncertain and Complex Situations
Being an operations administrator and planning who does what and when within a team requires a high level of ability and is fraught with difficulties. This training program in administrative operations and coordination will offer a special chance to grasp the abilities needed for this position, from the macro to the micro. From the technical talents needed to plan and implement procedures, to the more delicate abilities of speaking clearly and confidently with others, to the leadership and management capacities to think broadly and organize.
The term ‘strategic management’ is used to denote a branch of management that is concerned with the development of strategic vision, setting out objectives, formulating and implementing strategies, and introducing corrective measures for the deviations (if any) to reach the organization’s strategic intent.
Therefore, this Strategic Management Course focuses on delivering a high-level practical understanding of the complete elements of the subject – analysis, planning, implementation, review, development.
Achieving outstanding sales results in an increasingly competitive world is a difficult task. Only by establishing a modern sales force management system and by training sales management personnel effectively, can today’s firm compete. The Certified Sales Manager course provides frontline sales managers with the knowledge, skills, and tools they need to drive bottom-line performance. It focuses on improving organization and forecasting skills, as well as other technical competencies aimed at guiding salespeople towards higher performance.
Alliances in business are a natural route for development – but not all contracting relationships can truly be seen as alliances. A good, trusting and open relationship is essential for a long-term and successful alliance – and this needs to be practiced by the negotiators involved. Negotiation is inevitably at the heart of every process to achieve what you want, whether in an agreement, bargaining for an item, or closing a deal. At the end of each negotiation, the goal is to seek a win/win outcome – an essential characteristic of long-lasting alliances. This course provides an essential framework for effective negotiation — which will be vital for building and exploiting an alliance - from building the relationship, critical thinking to prioritize goals
A greater grasp of IT governance and management is the goal of this COBIT 2019 Foundation course. COBIT is a comprehensive library of information, tools, models, and resources that enable business executives to achieve their goals for effective governance. Best practices for corporate information and technology governance and management can be found in COBIT 2019 FOUNDATION, the most recent version of the industry-leading framework for these activities.
The economic analysis is a scientific method of research and a logical method of economic study, through which the factors influencing the behavior of economic phenomena can be explained. And it provides us with the different logical tools that are used to derive the different economic theories. If the theory represents the conclusion, the analysis represents the research platform.
There are different classifications of the types of economic analysis On different criteria related to the size of the economic unit covered by the analysis and the degree of comprehension desired by the analyst and can be classified economic analysis: to partial analysis, and comprehensive analysis.