This conference focuses on areas of communication and persuasion which will help delegates to be more effective in the organizational context. By understanding the key concepts of internal communication and how these skills contribute to influencing and persuading others in the organization, delegates will be able to turn more outcomes in their favour.
into their personal strengths in communicating and know when to invoke different methodologies.
Understand ways of influencing others without resorting to power-plays and applying direct pressure.
Persuade other people through the use of pro-active, win-win strategies.
Draw upon professional communication and presentation skills to create a winning impression in discussions and meetings.
Plan and prepare businesslike presentations with ease and be able to tap into key decision-makers during and after the presentation.
Project Managers
Marketing Professionals
Senior Business Leaders
All Team Leaders and Managers
Anyone who supervises or manages a team
Sales Professionals who wish to have a greater impact on their clients
Any Business Professional who is seeking to expand its sphere of influence
Business Professionals who need to work collaboratively with other business functions
What is Communication?
What does effective communication mean?
Understand the 3 major levels of Communication:
Intra- Personal (with Oneself).
Inter-Personal (with another Individual).
Inter-Active synergy (with a group of persons).
Appreciate the different ‘fields of experience.
Discover the power of Non-Verbal Communication.
Study the 8 Non-Verbal empowerments.
Understand why your personal Self-Image has a great deal to do with your presentation, language, style, and content.
Controlling your subconscious mind to communicate effectively
Understanding the communication cycle.
Analyse the Communication Pyramid.
Know the power of words in the communication process.
Discover the powerful I-A-D-A communication format.
Understanding the brain, during the communication process.
Understand the keys to successful public speaking.
How to develop and present a vital speech.
How to dress professionally and appropriately.
Find out the right and wrong ways in body posture.
How to use your voice effectively.
Discover the power of illustrations and stories.
Learn how to overcome Public speaking fears.
How to listen actively and respond accordingly.
Know the power of influence.
Learn how to organize your presentation.
How to prepare and present a computer / PowerPoint presentation etc.
What to do prior to a presentation.
Understand the impact of Visual communication.
Understand the psychology of the Smile in communication.
How to present to a cross-cultural audience.
Observe what features attract an audience.
Learn how to analyse your audience.
Using positive visual imaging.
How to use the telephone effectively and professionally
How to an effective decision-maker, in the communication process.
How to use strategic communication negotiation skills.
Discover the 9 Keys to making an effective presentation.
Learn how to develop a systematic filing system.
Learn how to obtain good source material.
Analyze the 9 strategic principles for effective communication.
Apply these Communication principles into a “Plan of Action” for your life and incorporation into your Company infra-.structure.
How to be proactive and make things happen.
Essential communication practices for ongoing success.
The 5-Day Mini MBA is a unique distillation of the skills that need to be acquired in order to be considered successful in modern business. Not everyone is able to devote a year or two of their time to studying for a Masters in Business Administration, but in an age of rapid change in a highly competitive environment, it is crucial to have a thorough understanding of the issues involved in the smooth and successful running of a business. The 5 Day Mini MBA Leadership & Management Masterclass is a highly intensive training course covering all the usual subjects associated with an MBA. In 5 days, a delegate will learn what normally takes a year of full-time study. The Mini MBA course is designed to provide delegates with comprehensive knowledge of fundamental, proven strategies taught as both an academic and practical exercise. As a result, the course will provide a comprehensive understanding of the skills and knowledge that will be required for any person to further develop their business knowledge and skills and even to prepare them for actual formal study for an MBA. The course is designed to be delivered either as an “In House” class for an organization’s directors and senior management or as a public class where delegates from a number of companies can learn both from the course and from one another and exchange ideas and best practice.
Great achievers have always performed well by managing themselves and their capabilities. Self-management is critical for individuals to perform efficiently in both large and small businesses where they are called to perform various duties. Self-management inspires individuals to set their own goals, monitor their behavior in achieving those goals and reward themselves upon their success in achieving those goals. Self-management is the building block for effective management of other people, groups, and organizations. This highly participative seminar will help you to develop your leadership skills to lead others in times of crisis, pressure and stress. You will obtain the latest insights into what makes a leader able to manage themselves and others during times of crisis. Self-mastery is not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice self-mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing. As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow.
Participants in the Lead Crisis Manager training course get the skills necessary to assist an organization in developing, maintaining, reviewing, and continuously enhancing its strategic crisis management capability in accordance with ISO 22361 and other best practices. Additionally, it offers details on the essential ideas and guidelines of crisis management as well as how to set up and use a crisis management framework successfully.
One of the major functions of contracting is to ensure that risks to owners and contractors are identified and managed in a way that both parties are satisfied with the project outcome. While a contract cannot, of itself, make risk “go away”, it can, and should, identify the risks, determine who is responsible for managing each risk, and for the consequences should the risk occur
This course aims to help participants learn how to enhance the operational risk management and resilience capabilities of their organizations. In particular, we focus on how the recent COVID-19 disaster made plain the strategic weaknesses of most organizations insofar as withstanding and responding to surprises.
Increasing IT Infrastructure Management is being outsourced to Professional Companies in this field. Outsourcers have to include Telecom, Health Care, Financial, Airlines, Manufacturers, and Government. We will discuss Case Studies and Business Models. This program intends to provide you an in-depth understanding of the IT Infrastructure Outsourcing Project from Proposals, Prequalification, Tendering, Conditions of Contract, Service Level Requirements, Quality Planning Requirements, Maintaining Security for Business Continuity and Intellectual Property aspects.
The program discusses in detail the Contract Conditions, Performance Guarantees, Service Quality, Long Term Contract Provisions, Quality Planning, Intellectual Property Management, Contract Administration, Performance Measurement, and Lessons Learnt.