The environment of current competitive business requires an increased focus on skills in negotiating and communication, and new processes such as planning and organizing work tasks to improve productivity. Additional skills such as delegating to empower staff to higher performance and change management also help today’s modern leader create success.
Negotiation is inevitably at the heart of every process to achieve what you want or need to build an alliance or work with consultants or suppliers. At the end of each negotiation, the goal is to seek a win-win agreement. Negotiation, Persuasion, and Critical Thinking are the skills covered in the first half of this course.
Businesses and indeed, all organizations, find themselves needing more productive methods of planning, more appropriate goals, and effective means of accomplishing work. A focus on using productive best practices allows for effective and efficient management of work and making changes in the organization. Planning and Organizing Work, and Delegating to build a strong team are the skills learned in the second half of this course.
At the end of this course the participants will be able to:
Recognise aims for key alliances – how to develop and manage them.
Develop an effective plan and strategy for negotiations with allies.
Practice and develop skills for influencing others – especially those who are vital to your long-term business development strategy.
Gain confidence as a trusted negotiator who knows which behaviours to adopt for each stage of the negotiation.
Successfully apply the principles of persuasion to key negotiation situations.
Recognize internal and external influences on our daily planning.
Understand and develop skills necessary to complete work on time.
Learn how to organize work and projects to complete them successfully.
Understand the characteristics of colleagues who do work in our teams.
Develop positive interpersonal techniques for better team relationships.
Practice and develop skills for influencing others.
Gain confidence as a negotiator.
Know what behavior to adapt at each stage of the negotiation.
Recognize and counter the most common negotiating ploys.
Head of departments
Managers
Supervisors
Team leaders
Project managers
Employees who are the potential to be promoted to a managerial or supervisory position
Characteristics of a strategic alliance – effects of market dominance
Culture and perception – and effects in building alliances
Building trust through communication and achieving results for the alliance (bearing in mind its “life cycle”)
Personality - strengths & weaknesses in negotiations
Minimizing communication blockers to maintain relationships
Development review and action planning
Challenges of meetings – group and individual strategies
Positive influence of listening in challenging situations - good and bad news!
Applying rules of influential presentations to maximize the impact
Maintaining compatible body language & using logic, credibility and passion
Feedback and action planning
Steps in win/win negotiation
The keys to collaborative bargaining in partnering
Leverage: What it is and how to use it
Negotiation tactics and ploys
Dealing with difficult negotiators and barriers
Ethics in negotiation
Listening and responding to signals and informal information
Recovering from reversals, errors and challenges
Developing a climate of trust
Higher-level conversation techniques
Concentrating action on the needs of alliance partners
Gaining control and using information – formal and informal
Identifying sources and testing assumptions
Framing the problem
Decision making under pressure
New systems & strategic thinking
Overview and context of organizational change and the impact on planning and organization
Identifying a standard of excellence in the organization, team and personal work
Review of management processes and skill areas
Using a planning process to set goals and get projects started
Integrating goals, scope, work structure and management planning
Identifying initial resource requirements
Identifying risk techniques that affect work assignments, priorities, and deadlines
Communication that responds to who, what where, when, how, why
Understanding the importance of quality planning in work assignments
Understanding how people approach their work
Planning for time management, scheduling and meeting deadlines
Using proper delegation skills to empower staff
Improving prioritizing of work and work tasks
Planning for delegation responsibility and authority
Identifying the skills required to obtain the help of others
The importance of group skills to achieve team success
The importance of interpersonal skills in making personal and team decisions
Empowering the team through the development of interpersonal skills
The importance of versatility in team relations
Innovation and improvement for personal and team change
Identification of change processes and human change
Techniques to set personal and team change goals
Dealing with people who do not want to change
Developing an action plan for personal and team change
Being an operations administrator and planning who does what and when within a team requires a high level of ability and is fraught with difficulties. This training program in administrative operations and coordination will offer a special chance to grasp the abilities needed for this position, from the macro to the micro. From the technical talents needed to plan and implement procedures, to the more delicate abilities of speaking clearly and confidently with others, to the leadership and management capacities to think broadly and organize.
The term ‘strategic management’ is used to denote a branch of management that is concerned with the development of strategic vision, setting out objectives, formulating and implementing strategies, and introducing corrective measures for the deviations (if any) to reach the organization’s strategic intent.
Therefore, this Strategic Management Course focuses on delivering a high-level practical understanding of the complete elements of the subject – analysis, planning, implementation, review, development.
Achieving outstanding sales results in an increasingly competitive world is a difficult task. Only by establishing a modern sales force management system and by training sales management personnel effectively, can today’s firm compete. The Certified Sales Manager course provides frontline sales managers with the knowledge, skills, and tools they need to drive bottom-line performance. It focuses on improving organization and forecasting skills, as well as other technical competencies aimed at guiding salespeople towards higher performance.
Alliances in business are a natural route for development – but not all contracting relationships can truly be seen as alliances. A good, trusting and open relationship is essential for a long-term and successful alliance – and this needs to be practiced by the negotiators involved. Negotiation is inevitably at the heart of every process to achieve what you want, whether in an agreement, bargaining for an item, or closing a deal. At the end of each negotiation, the goal is to seek a win/win outcome – an essential characteristic of long-lasting alliances. This course provides an essential framework for effective negotiation — which will be vital for building and exploiting an alliance - from building the relationship, critical thinking to prioritize goals
A greater grasp of IT governance and management is the goal of this COBIT 2019 Foundation course. COBIT is a comprehensive library of information, tools, models, and resources that enable business executives to achieve their goals for effective governance. Best practices for corporate information and technology governance and management can be found in COBIT 2019 FOUNDATION, the most recent version of the industry-leading framework for these activities.
The economic analysis is a scientific method of research and a logical method of economic study, through which the factors influencing the behavior of economic phenomena can be explained. And it provides us with the different logical tools that are used to derive the different economic theories. If the theory represents the conclusion, the analysis represents the research platform.
There are different classifications of the types of economic analysis On different criteria related to the size of the economic unit covered by the analysis and the degree of comprehension desired by the analyst and can be classified economic analysis: to partial analysis, and comprehensive analysis.