A truth about life is our interdependence. Everything we accomplish within an organization is through the efforts of people working together. In spite of our technological advances, our competitive advantage lies in our ability to work effectively with other people.
The premise of this program is that organizations are much more healthy and productive when their relationships are strong and people work together. In a highly interactive environment, team members enjoy their work while learning principles and skills to ensure that they communicate, resolve conflicts, solve problems, make decisions and maintain a positive work environment
Study effective team operations.
Analyze effective communications strategies.
Understand how to give and receive effective feedback.
Consider effective team dynamics and decision making.
Explore team problem solving and conflict resolution mechanisms.
Examine time management and personal productivity.
All people who manage teams - experienced, new or prospective
Team Leaders
Team Managers
Team Supervisors
Project Team Managers
Office Managers
Analyzing the basics of team operations.
Obtaining the benefits of teams.
Considering the four types of teams.
Building team performance.
Understanding the role of the team leader.
The basics of face-to-face communication.
Creating effective oral communication.
Making successful presentations.
Understanding the skill of active listening.
Overcoming barriers to communications.
Learning to give effective feedback to others with scripts.
Receiving critical feedback effectively.
Understanding positive and negative attitudes.
Dealing with difficult employees.
Understanding why employees can be difficult.
Utilizing the Thomas-Kilmann conflict mode instrument.
Analyzing the various styles for influencing.
Feedback at Johnson and Johnson.
Building high-performance team dynamics.
Avoiding ineffective team dynamics.
Rating your team's group process.
Understanding different team player styles.
Examining critical team member competencies.
Examining a team decision-making model.
Utilizing the Vroom-Yetton leadership model.
Considering methods of group decision making.
Inspecting benefits and drawbacks of group decision methods
Defining creative problem-solving.
Appreciating the difference between left and right brain thinking.
Obtaining the benefits of brainstorming.
Making use of DeBono's six thinking hats.
Considering Von Oech's work on overcoming mental locks.
Applying the four roles of the creative process.
Understanding constructive vs. destructive conflict.
Obtaining the benefits of positive conflict.
Digging down to the roots of conflict.
Employing an effective conflict management model.
Examining the 5 styles for dealing with conflict.
Managing time on a daily basis.
Understanding why people procrastinate.
Setting personal goals in all key areas to guide the use of your time.
Because supervisory levels are the link between the executive and senior management levels, achieving the organization's objectives, increasing productivity and overall performance of the organization, affects the effectiveness and efficiency of supervisors' performance.
And because of the skills of supervisors in any organization in need of continuous development, and to acquire advanced tools and methods that reflect on the deepening of these skills and activate their role in motivating individuals working, and push them to commit to the goals of the organization.
You need this conference to learn about supervisory skills and advanced methods, to be able to play an effective and supervisory role in your organization.
Managing an office has become an increasingly sophisticated and complex job. The increased demand for speed and accuracy, knowledge of new technology, and an increasingly diverse workforce bring challenges and also opportunities for growth. This dynamic and in-depth course explores some of the more advanced skills which can help an office manager to work more confidently, creatively, and effectively.
As a supervisor, the success of your organization rests in your hands. This course provides you with the opportunity to develop highly effective and essential supervisory skills that will strengthen teamwork and organizational success. Also, this course will help you manage everyday operations with greater ease. Furthermore, it will help you leverage both your managerial and people skills to meet your new challenges as the 21st-century supervisor.
This course is designed for participants to introduce to key issues and themes in international development.
Participants will explore and engage in academic debates and discussions around a set of key factors that shape, influence, and constrain the development and prosperity of nations.
The course will explore a number of key themes in international development, including how questions of gender and generation shape the impact of poverty; how processes of globalization, migration, and violent conflict impact development; and how development and the environment are linked.
It also considers what exactly we mean by poverty, and how different ways of understanding poverty feed into different approaches to tackling it.
It will also consider development institutions: what are the key institutions in the architecture of international development? How do they differ, and what are the challenges and opportunities they present? Through this module, participants will gain a solid background in the various factors which shape current approaches to and debates on international development.
By introducing participants to a range of problems in economic development, we will look to analyze how economic theory and models can explain the lack of development in some nations. We will apply such theory to real-world economies to understand the nature of the problems they face and how effective policies can be in tackling the problems.
A five-day course on the practical aspects of piping and pipeline design, integrity, maintenance, and repair. The participants will obtain an in-depth understanding of the ASME B31 code rules and API standards, their technical basis, and practical application to field conditions.
Corporate/Public governance and risk management are critical There is increasing attention being paid to corporate governance and risk management in business schools and among legislators.