This training program provides an understanding of the issues which allow for effective management and supervision, such as proactive planning, understanding of customer relations, effective time management, proper communication, and understanding human interaction, helping new managers know how to use productive leadership and management techniques.
Understand and develop skills necessary for new managers/supervisors.
Learn the importance of managing with strategic thinking.
Learn how to set goals and plan effectively and efficiently.
Develop ability to establish a customer focus in management.
Develop positive interpersonal techniques for better people relationships.
Improve their ability to make higher quality decisions.
Apply concepts of team building, team performance and motivation.
Learn how to establish and maintain time management techniques.
Understand the role of stakeholders and learn techniques of stakeholder management.
Understand how to develop productive communication techniques.
Understand the importance of performance standards, goals and objectives.
Develop improvement plans to accomplish work and improve performance.
Managers who want to master and improve their skills
New managers who want to start their managerial effectively and efficiently
Supervisors who aim to be ready for the next role
Employees who are the potential to be promoted to a managerial role
Identification of management and supervisory leadership skills
Challenges supervisors face in dynamic, changing organizations
Identifying the life cycle of organizations
The role of leadership in today’s successful organizations
Understanding the role of strategic management in leadership
The importance in the leadership of a customer focus
Developing goals and objectives that align with the company’s business plan
Integrating goals, scope, work structure, and management planning
Developing a concept of planning based on standardized principles
Identifying the role of stakeholders in effective planning
Using a planning process to set planning goals and get work started
Integrating initiating objectives, scope, work structure, and management planning
Characteristics of interpersonal interaction for individuals
Identification of personal interaction styles
Individual strengths and challenges of interpersonal interaction styles
Participants will learn about the field of communication for development in this course (C4D). In order to encourage participation and engagement with kids, families, communities, and networks for positive social and behavioral change in both development and humanitarian contexts, C4D is an evidence-based strategy that makes use of a variety of communication tools, channels, and approaches. It incorporates knowledge and ideas from social, behavioral, and communication sciences.
In order to meet these new challenges and take advantage of chances for innovation to bring about behavior and social change, participants in this three-day course will need new and improved communication competencies.
Too often company executives and professionals spend most of their time fixing day-to-day problems. They react to problems, rather than focusing on what they would like the company to be and then on making it happen. This program focuses on changing the way we think from reacting (responding to day-to-day problems, fixing and repairing) to developing plans for what we want to have happened and then implementing the plans.
A document management system is a computer system used to track and store electronic documents. It is usually also capable of keeping track of the different versions modified by different users. The term has some overlap with the concepts of content management systems. It is often viewed as a component of enterprise content management systems and related to digital asset management, document imaging, workflow systems, and records management systems. This course shows you how to deal with papers in an electronic way to get rid of the papers hard copy which takes a lot of space and time
This course will help you define and implement the vision you have for yourself, your team, and your organization. Working from an initial understanding of your own capabilities, motivators, and resources, it will build an action plan for moving you and those around you towards a shared perception of the future, able to respond to an ever-changing world.
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractors but also with managers, fellow employees, and colleagues within our own organization.
When did you last stop to think about how you work at work – and whether the way you work could be changed to help you be more successful? The Business Brain Train Seminar provides a thoroughly enjoyable environment for you to explore these questions. It shows how to make yourself more effective using mind mapping; teaches techniques for faster, more effective reading, and shows how to use memory systems to remember information. It examines techniques for idea generation, creativity and problem solving; planning; time management; and inter-personal communication skills (including making a speech and how to improve meetings. It focuses on the core skills required for success in any enterprise.