This training program provides an understanding of the issues which allow for effective management and supervision, such as proactive planning, understanding of customer relations, effective time management, proper communication, and understanding human interaction, helping new managers know how to use productive leadership and management techniques.
Understand and develop skills necessary for new managers/supervisors.
Learn the importance of managing with strategic thinking.
Learn how to set goals and plan effectively and efficiently.
Develop ability to establish a customer focus in management.
Develop positive interpersonal techniques for better people relationships.
Improve their ability to make higher quality decisions.
Apply concepts of team building, team performance and motivation.
Learn how to establish and maintain time management techniques.
Understand the role of stakeholders and learn techniques of stakeholder management.
Understand how to develop productive communication techniques.
Understand the importance of performance standards, goals and objectives.
Develop improvement plans to accomplish work and improve performance.
Managers who want to master and improve their skills
New managers who want to start their managerial effectively and efficiently
Supervisors who aim to be ready for the next role
Employees who are the potential to be promoted to a managerial role
Identification of management and supervisory leadership skills
Challenges supervisors face in dynamic, changing organizations
Identifying the life cycle of organizations
The role of leadership in today’s successful organizations
Understanding the role of strategic management in leadership
The importance in the leadership of a customer focus
Developing goals and objectives that align with the company’s business plan
Integrating goals, scope, work structure, and management planning
Developing a concept of planning based on standardized principles
Identifying the role of stakeholders in effective planning
Using a planning process to set planning goals and get work started
Integrating initiating objectives, scope, work structure, and management planning
Characteristics of interpersonal interaction for individuals
Identification of personal interaction styles
Individual strengths and challenges of interpersonal interaction styles
The world is packed with information; and most organizations struggle to recognize what information they have, why they need it, how long they need it for, and if it has any value. Furthermore, changes in the law, such as the recent changes in the UAE employment law, often call for tighter controls on contract documentation, and lead to a need for enhanced management of human resource and contract records. In addition, electronic information is under threat from cyber-attack and personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure, and protect critical information, is necessary for every organization.
The world is packed with information; and most organizations struggle to recognize what information they have, why they need it, how long they need it for, and if it has any value. Furthermore, changes in the law, such as the recent changes in the UAE employment law, often call for tighter controls on contract documentation, and lead to a need for enhanced management of human resource and contract records. In addition, electronic information is under threat from cyber-attack and personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure, and protect critical information, is necessary for every organization.
Organizations typically start using electronic document management systems to transform paper-based operations after reaching an internal tipping point in which customer response times become too slow, departments don’t have enough bandwidth to solve recurring process bottlenecks, paper archiving becomes too costly or large-scale regulatory risks are exposed during a data breach or compliance fines.
For organizations that have defined but resource-intensive business processes, EDMS is an ideal fit. Document management helps organizations across industries sidestep this busy work entirely by eliminating manual document maintenance, reclaiming valuable staff time, and boosting the bottom-line.
It is universally recognized that for any company to succeed it must take a proactive approach to risk management. Over the last few years, Companies and several countries legislators have been focusing on Process Safety as a method to reduce the risks posed by hazardous industries. Process Hazard Analysis (PHA) is recognized as being a critical tool in the implementation of a successful risk management system
The level of competition in current business environments requires a focus on practices that assist in the management of personal and workgroup tasks, priorities, and projects. All types of organizations need to find more productive means to offer their products and/or services, so goals are established and tasks assigned to better meet customer and stakeholder needs. A focus on the use of productive practices allows for effective and efficient management of project work, establishing priorities and meeting deadlines, and is an important part of customer service.
Through training as a lead disaster recovery manager, you can gain the knowledge and skills required to assist a company in creating, administering, and executing a disaster recovery plan. You will learn about business continuity management's best practices for disaster recovery processes and ICT disaster recovery services throughout this training course.